Our Care Approach
Trauma-informed, relationship-based support designed to help young people heal, grow, and thrive.
Healing Through Connection
We believe every child who has experienced trauma deserves access to safe, nurturing care. Our mission is to provide outstanding therapeutic residential care for children and young people with complex emotional and behavioural needs.
By creating safe, nurturing homes where healing happens through consistent relationships and evidence-based practice, we help young people build resilience and reach their full potential.
Our Therapeutic Model: PACE
Our care is underpinned by the PACE model developed by Dr Dan Hughes. It provides a framework for building trust and connection with traumatised children.
Playfulness
- • Creating lightness and joy
- • Using humour appropriately
- • Making everyday moments fun
- • Reducing shame and anxiety
Acceptance
- • Accepting the child unconditionally
- • Separating behaviour from identity
- • Validating all emotions
- • No rejection or withdrawal
Curiosity
- • Wondering about behaviour
- • Exploring thoughts and feelings
- • Never assuming we know
- • Open, non-judgmental questions
Empathy
- • Feeling with the child
- • Showing we understand
- • Emotional attunement
- • Co-regulation of emotions
Who We Support
Our homes provide therapeutic care for up to two young people aged 10–18 who have experienced early adversity. Each home is best suited to children who will benefit from a calm, consistent environment with high levels of individual attention, nurturing relationships, and a therapeutic approach to everyday life.
We welcome young people who may have found it difficult to feel safe or settled in the past. Through patience, consistency, and genuine connection, we help them to rebuild trust, develop confidence, and begin to see a positive future for themselves. Every young person is unique, and our care is shaped around their individual strengths, interests, and goals.
Our Approach to Behaviour
We understand that behaviour is communication. When young people display challenging behaviour, we look beneath the surface to understand what they are trying to tell us.
Trauma-Informed
Recognising that behaviour often stems from past experiences.
Relationship-Based
Maintaining connection even during difficult moments.
Restorative
Focusing on repair and learning rather than punishment.
Consistent
Providing predictable responses that build security.
Our Approach to Behaviour
We understand that behaviour is communication. When young people display challenging behaviour, we look beneath the surface to understand what they are trying to tell us.
Trauma-Informed
Recognising that behaviour often stems from past experiences.
Relationship-Based
Maintaining connection even during difficult moments.
Restorative
Focusing on repair and learning rather than punishment.
Consistent
Providing predictable responses that build security.
Preparing for the Future
For young people aged sixteen and over, we provide structured support to develop the skills needed for independent living and successful transition to adulthood. Our independence programme covers:
Pathway Planning Covers:
- Budgeting & money management: opening a bank account, managing a budget, understanding bills and rent, avoiding debt
- Travel & transport: using public transport independently, reading timetables, journey planning, road safety
- Cooking & nutrition: meal planning, shopping on a budget, preparing healthy meals, food hygiene and safety
- Self-care & health: registering with health services, booking appointments, managing medication, personal hygiene, laundry and housekeeping
- Education, training & employment: CV writing, job applications, interview skills, college enrolment, understanding rights at work
- Housing & tenancy: understanding tenancy agreements, being a good neighbour, reporting repairs, knowing their rights
- Relationships & safety: healthy relationships, online safety, recognising exploitation, knowing where to get help
