Careers at Seren Steps

Bank / Relief Worker, Children's Residential Home

Zero-Hours / Flexible ShiftsBargoed, Caerphilly (CF81)£14.57/hr (inc. holiday pay) + £60 sleep-in

About the Role

Looking for flexible shifts that fit around your life? We are building a bank of reliable relief workers to cover holidays, sickness, training days, and rota gaps. You'll provide the same high-quality, therapeutic care as our permanent team, supporting young people aged 10 to 18. Every shift you work makes a real difference.

Key Responsibilities

  • Provide direct care and supervision in line with individual care plans
  • Support children with daily routines, activities, and emotional wellbeing
  • Follow behaviour management strategies using de-escalation approaches
  • Maintain accurate records, daily logs, and incident reports
  • Attend to sleep-in or waking night duties as required
  • Participate in handover at the start and end of each shift
  • Comply with all Seren Steps policies, CIW regulations, and Social Care Wales Code

Requirements

  • EssentialAged 22 or over
  • EssentialRight to work in the UK
  • EssentialSome experience working with children or young people
  • EssentialFull UK driving licence
  • EssentialWilling to register with Social Care Wales within 6 months
  • DesirableLevel 3 Diploma in Children's Care, Play, Learning and Development (Social Care Pathway) or equivalent
  • DesirablePrevious experience in residential childcare

What We Offer

  • £14.57/hr inclusive of 12.07% rolled-up holiday pay
  • Up to £278.55 per 24-hour shift (day + sleep-in)
  • Choose your shifts, no minimum hours commitment
  • Full induction and training provided
  • Support towards Level 3 Diploma
  • Fully funded Enhanced DBS with Children's Barred List check
  • Meals provided on shift
  • No set uniform, smart casual
  • Pathway to permanent roles as the organisation grows

Seren Steps Care CIC

Providing a safe, nurturing environment for children to heal, grow, and thrive in the heart of the Welsh countryside.

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Statement of Purpose & Children's Guide available on request.

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Registered in Wales · Company No. 16736635

Pending CIW Regulation · 14 Museum Place, Cardiff, CF10 3BH

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